Community News & Tools
Useful Tools & Resources
We at Premier Homecare Services North York understand the difficulty of finding the right information on the home care services you need. Learning about the wide range of care services offered in your area can be overwhelming, so we are happy to present a variety of resources to help you in your quest.
This section of the Premier Homecare Services North York website will assist with obtaining helpful and relevant information regarding services in your area. By providing a vast range of care options and detailed contact information, you will be able to make informed decisions based on your specific needs.
You will learn about many different organizations and services available in the North York and Greater Toronto Area; but more importantly, what they do and how they can help.
The Alzheimer Society of Toronto is dedicated to offering support, information, and education to people with dementia, as well as their families and caregivers. The role of the Society is to increase public awareness of dementia while promoting research on the subject, and advocating for services respecting the dignity of the affected individual and their families. The Society provides support, counselling, education, and a resource centre for those touched by Alzheimer's disease.
Alzheimer's Knowledge Exchange
The Alzheimer's Knowledge Exchange (AKE) is a community of practice devoted to improving the lives of people with Alzheimer's disease and Related Dementia (ADRD). The AKE promotes and supports a knowledge exchange interface among researchers, educators, care providers, policy-makers, and stakeholder organizations working in the field of ADRD. The AKE is prepared to help anyone working with persons experiencing ADRD. As of 2008, more than 1,200 people comprise the knowledge exchange, with numbers steadily rising. These include health professionals, students, caregivers, and much more. Please feel free to create a profile with us and share the information on ADRD brought to the knowledge exchange by these professionals and more.
North York General Hospital - Seniors' Health Centre
The Seniors Health Centre (SHC) coordinates both long-term care and the hospital's specialized Geriatric Ambulatory Services. These include outreach services, elders' clinics, and chiropody services. These specialized outpatient geriatric services are offered at the Seniors' Health Centre, as well as the North York General Hospital and the Branson Ambulatory Care Centre. The Seniors' Health centre also offers a long-term home with 192 spaces in an environment dedicated to supporting personalized care.
This nationwide program is designed to help find lost persons with Alzheimer's disease and related dementia (ADRD) and safely return them home. Safely Home was developed by the Alzheimer Society of Canada in partnership with the Royal Canadian Mounted Police. The registry of Safely Home stores vital information of persons with ADRD on a confidential police database. This information can then be accessed by police anywhere in Canada and the United States. Once this information is accessed, it is then used to help locate and bring home missing persons with dementia. Registration is a one-time fee of $35.
Toronto Dementia Network
The Toronto Dementia Network (TDN) offers programs and services for persons suffering from the effects of dementia in the Toronto area. The network is updated regularly with listings for forums, conferences, and lectures of interest to both professionals and those whose lives have been affected by dementia and Alzheimer's disease.
Compassionate Care Benefits 1-800-206-7218
You may receive benefits if you have to be absent from work to provide care to a gravely ill family member at risk of dying. Check for restrictions.
Goods & Services Tax Credit toll free - 1-800-959-1953
Guaranteed Annual Income System (GAINS) Government of Ontario
Toll free - 1-866-668-8297
TTY - 1-800-263-7776
Ensures a guaranteed minimum income for qualified Ontario pensioners
Healthy Homes Renovation Tax Credit 1-866-765-7237
Seniors 65+ could qualify for a tax credit to help with the cost of making their home safer & more accessible.
International Pension Benefits toll free - 1-800-454-8731
TTY - 1-800-255-4786
Old Age Security (OAS) toll free 1-800-277-9914
TTY - 1-800-255-4786
Ontario Home Oxygen Program 1-866-532-3161
Offers assistance to help cover the costs of oxygen & related equipment
CCAC - Community Care Access Centres 310-ccac (2222)
CCAC’s are funded and regulated by the Ministry of Health and long-term care in Ontario. They assess your needs or those of your loved one, and coordinate a variety of health services to maintain an individual’s health.
National Do Not Call List 1-866-580-3625
Your registration is valid for a six year period and becomes effective thirty one days after you register.
Office of the Registrar 1-800-461-2156 Death Certificate
Ontario Network for the Prevention of Elder Abuse
Seniors Safety Line
Referrals, resources & educational services.
Seniors’ INFOline 1-888-910-1999
A guide to programs and services for seniors in Ontario
Breathworks COPD Helpline 1-866-717-2673
Learn more about Chronic obstructive pulmonary disease (COPD) as well as local support groups in your area.www.on.lung.ca/breathworks
Canadian Cancer Society Helpline 1-888-939-3333
Providing information and support services for people living with cancer and their families.
Canadian Diabetes Association 1-800-226-8464
Stay up to date on the latest news and tips to help those living with Diabetes.
Canadian Hospice Palliative Care Association - 1-800-668-2785
Provides you with information on the availability of hospice palliative care services across Canada
Canadian Liver Foundation - National Helpline 1-800-563-5483
Providing support to people living with liver disease
Canadian Mental Health Association 1-800-875-6213
Mental health information & referral to local CMHA branches
Centre for Addiction & Mental Health-Infoline 1-800-463-6273
Provides general information about alcohol, drug & mental health issues
College of Physicians & Surgeons of Ontario 1-800-268-7096 X603
General Inquires; check doctor’s qualifications, contact info
Colorectal Cancer Association of Canada 1-877-502-6566
Dedicated to raising awareness for Colorectal Cancer, visit the site below to learn more about the CCAC and everything they have to offer.
Diabetes Care Community
Providing information and expert advice from leaders in the field of diabetes
Health Care Connect 1-800-445-1822
Can assist you in finding a physician
Heart & Stroke Foundation (613)569-4361
Stay informed on heart health and tips to decrease your chance of having a stroke
Lung Association Helpline 1-888-344-5864
Provides information and tips on lung health.
Mental Health Helpline - 1-866-531-2600
Provides free & confidential health services information for people experiencing problems with mental health
MS Society of Canada 1-800-268-7582
Learn more about multiple sclerosis (MS) here.
Ontario Breast Screening Program 1-866-662-9233
The Ontario Breast Screening Program (OBSP) provides high-quality breast cancer screening for women aged 50 to 74 years old.
Osteoporosis Canada - 1-800-463-6842
Providing information for people with osteoporosis
Ovarian Cancer Canada 1-877-413-7970
Providing free sessions and support to patients and their families.
Parkinson Society of Canada 1-800-565-3000
Find out more about news, tips and even events to help raise awareness for Parkinson’s.
Provides access to a Registered Nurse 24/7
The Arthritis Society - 1-800-321-1433
Information, programs and services for people living with arthritis
The Canadian Hearing Society 1-877-347-3427
TTY Toll Free: 1-877-216-7310 Stay up to date with the latest products and services designed for the hearing impaired.
The Kidney Foundation of Canada 1-800-414-3484
Helping promote kidney health while supporting those with kidney disease
Veteran Ombudsman 1-877-330-4343
Resolves issues related to programs and services provided by or administered by Veterans Affairs Canada.
Veterans Affairs Canada toll free 1-866-522-2122
Learn more about pensions for veterans who are disabled as a result of a disease or injury that is attributable to, incurred during, or has been aggravated by military service.
Veterans Review and Appeal Board toll free 1-800-450-8006
If you wish to appeal a decision made by Veterans Affairs Canada
Bernard Betel Centre
Non profit, multi cultural community centre for seniors 55+ offering recreational, educational, wellness and community support programs
Better Living Health & Community Services
Previously known as the Don Mills Foundation for Seniors, the Better Living Health & Community Services is a charitable organization devoted to supporting individuals, families, and communities with the tools to lead healthy, happy, and independent lives. Located at Don Mills Road & Lawrence Avenue in Toronto, the organization places important focus on the areas of community services, hospice services, and Better Living @ Thompson House (long-term care for individuals with complex medical or support needs). 1 Overland Drive Toronto, ON M2C 2C3 (416)447-7244 ext. 622
Canadian Cancer Society - Ontario Division
The Canadian Cancer Society is a private, non-profit organization funded by donations from the public and money raised through fundraising activities. The Society funds research for all types of cancer, while offering comprehensive and credible information on cancer, risk reduction, and treatment. The Society also offers a variety of support options for people living with cancer, as well as their family and friends.
Canadian Diabetes Association
The Canadian Diabetes Association (CDA) is a leading expert and authority on diabetes in Canada and around the world. Co-founded by Dr. Charles Best, the co-discoverer of insulin, the Association continues to deliver programs and services for people affected by diabetes. The CDA funds leading diabetes research and produce globally-recognized diabetes guidelines. The Association also advocates on the behalf of those affected by diabetes by sharing the latest information on the disease with the public and the healthcare community.
Canadian Hearing Society
Founded in 1940 and unique to North America, the Canadian Hearing Society (CHS) offers a complete roster of essential services for those affected by hearing loss. These include sign language interpreting and instruction, speech-reading training, hearing testing, counselling, employment consulting, and one-on-one language development for deaf and hearing-impaired children. As well, the Society offers the most complete possible range of communication devices to assist and augment communication for the hearing-impaired, including hearing aids, TTYs (text telephones), visual smoke detectors, baby monitors, signalling devices, alarm clocks, and more.
Canadian Helen Keller Centre
The Canadian Helen Keller Centre (CHKC) is the only residential training centre in Canada for people who have become deaf-blind. Services by the Centre are designed to help the deaf-blind develop alternate ways to care for themselves, their families, and their homes. The CHKC also helps to facilitate connections between the deaf-blind and their peers and community through alternative forms of communication, computing, self-advocacy, and the support of peers. The Centre also provides training in skills of daily living for the deaf-blind, while working to raise awareness and advocating support for increased services in the deaf-blind community.
Canadian Mental Health Association, Ontario Division
Canadian Mental Health Association, Ontario is committed to improving the lives of people with mental illness and their families, and to the promotion of mental health for all Ontarians.
Cancer Care Ontario
As the chief advisory group on cancer for the Ontario government, Cancer Care Ontario (CCO) directs and oversees nearly $700 million public health dollars, ensuring hospitals and cancer care providers can provide high-quality, timely services for cancer patients. The CCO also implements cancer prevention at a provincial level through raising participation rates of screening programs designed to reduce cancer risks. The agency works with a variety of cancer care professionals to bring improvements to standards through the latest technology developments. This is used to continually improve the safety, quality, efficiency, accessibility, and accountability of cancer services. The CCO also helps in planning cancer services to meet current and future patient needs by working with health care providers in every Local Health Integration Network to rapidly transfer new research into improvements and innovations in clinical practice and cancer service delivery.
Community Care Access Centres
Community Care Access Centres (CCACs) are local organizations designed to help families and individuals access government-funded home care services and long-term care homes in Ontario. CCACs also help people navigate the array of support options and health agencies in our communities. As a key part of the provincial and local health care system, CCACs are funded and legislated by the Ontario Ministry of Health & Long-Term Care. CCACs also work collectively with each other as a part of the Ontario Association of Community Care Access Centres.
Heart & Stroke Foundation of Canada - Ontario Division
The Heart & Stroke Foundation of Canada is a federation of ten provincial foundations, led and supported by more than 140,000 volunteers. The foundation leads in reducing the impact of heart disease and stroke through the advancement and application of research and the promotion and advocacy of healthy living.
A not-for-profit, neighbourhood agency that provides a myriad of in-home services, events and activities for seniors and others.
North York Seniors' Centre
The North York Seniors' Centre is a non-profit, non-medical organization dedicated to providing programs and services promoting the physical, emotional, and social well-being of adults 55+ living in a diverse community.
Ontario Community Support Association
The Ontario Community Support Association has a membership of 360 home and community care agencies in Ontario. OCSA members are community based, not-for-profit organizations that help people live at home.
Ontario Network for the Prevention of Elder Abuse
ONPEA is dedicated to raising awareness of elder abuse and neglect, through public education, professional training, advocacy, and service coordination.
Parkinson Society Canada - Ontario Division
Parkinson Society Canada (PSC) is a national, not-for-profit, volunteer-based charity with more than 100 chapters and support groups working worldwide. As the national voice of Canadians living with Parkinson's disease, the purpose of the Society is to ease the burden of those who suffer from the disease while working to find a cure through research, education, advocacy, and community support.
Pat's Place is a safe space for seniors who are living in an abusive relationship of any kind. As part of the Safe Haven for Seniors project, this allows seniors refuge from their current situation and gives the emotional support to resolve their issues. Pat's Place is not a shelter, but rather an apartment in a secure Toronto location offering a temporary, short-term safe haven. Any person 60+ years of age experiencing abuse can call Family Service Toronto's Service Access Unit at 416 595 9618 to inquire about Pat's Place.
The Arthritis Society
The Arthritis Society is Canada's principal arthritis health charity dedicated to funding and promoting arthritis education, research-based solutions, and community-based support. The Society helps to empower nearly 4.5 million Canadians with arthritis (including 1.8 million in Ontario alone) by combating the daily limitations of the disorder. Over $160 million has been invested in arthritis research to develop better treatments and help those with arthritis live their lives to the fullest.
We have been providing outstanding hands-on orthopaedic and sports physiotherapy for North York and Scarborough ever since. Our patients particularly value our friendly and honest approach. Anders' talented team of highly qualified orthopedic physiotherapists have extensive experience in treating injuries, post operative conditions, sports rehabilitation, patients with degenerative problems etc.
Aphasia is an acquired disorder caused by injury to the brain and affects a person's ability to communicate. Individuals with aphasia may experience difficulty expressing themselves when speaking, understanding the speech of others, reading, and writing. The Aphasia Institute is dedicated to reducing the language barriers of aphasia at local, provincial, national, and international levels. As a teaching and learning centre, the institute provides direct service to people with aphasia and their families in the Greater Toronto Area through the Pat Arato Aphasia Centre.
Balanced Health Care has an excellent and friendly team of natural health professionals, working together to help you and your family meet your medical and rehabilitation needs. We treat you with dignity and respect, and take the time to learn who you are to offer you custom-tailored care. www.balancedhealthcare.ca North York General Hospital
Canadian National Institute of the Blind
The Canadian National Institute of the Blind (CNIB) is a nationwide, community-based registered charity committed to research and public education on vision health for all Canadians. The mission of the CNIB is to enhance independence and the quality of life for people with vision loss. Anyone can visit the CNIB, as there are offices in every region of the country, with staff and volunteers often travelling to provide support to clients in their homes and in rural communities. As well, the institute offers innovative consumer products, research programs and services, peer support, and one of the largest libraries in the world for people with print disabilities.
Helpline for Seniors and their adult children
Premier Homecare Services North York is proud to be working in conjunction with the Clearview Institute, which is Toronto's leader in refractive eye procedures. Located on Lawrence Avenue West near the Don Valley Parkway, the Clearview Institute utilizes the latest technology in refractive eye procedures to create custom cataracts and other vision solutions.
Incontinence management - free assessment - free delivery wherever home may be.
We turn disability into mobility
McDermott Footcare is owned and operated by registered nurse Theresina McDermott, who delivers advanced nursing foot care to clients in the Greater Toronto Area. McDermott Footcare visits clients at home, retirement residences, and can set up clinics for interested organizations.
MEDIchair is North America's largest and fastest-growing home medical equipment franchise company, with stores located all across Canada. For over twenty years, MEDIchair has provided a comprehensive selection of home health care products including manual and electric wheelchairs, ramps, lifts, scooters, and walkers. As well, a full range of home medical equipment is also available, including bathroom safety products, home accessibility solutions, and soft/disposable personal health care products (incontinence supplies, wound care, etc.).
Philips Lifeline is an easy-to-use personal response device letting clients summon help at any time, even if they are unable to speak. By pressing the Personal Help Button worn on a wristband or pendant, a trained Personal Response Associate will ensure help arrives fast.
To assist individuals in the comfort of their own home. A knowledgeable consultant will arrive at your doorstep with a wide range of home medical equipment. It includes scooters, walkers, rollators, canes, wheelchairs, transport chairs, bathroom safety accessories and much more.
Regional Geriatric Programs of Ontario
Regional Geriatric Programs (RGPs) provide a comprehensive network of specialized geriatric services which assess and treat functional, medical, and psychosocial aspects of illness and disability in older adults with complex needs. RGPs work in collaboration with primary care physicians, community health professionals, and others to meet the needs of the most frail and vulnerable seniors. These programs were established in Hamilton, Kingston, London, Ottawa, and Toronto to form the Ontario Provincial Network of Geriatric Programs. This partnership is now a key element in meeting the needs of Ontario's aging population.
Reliable Living® provides barrier-free design and installation services. Creating inclusive environments is our specialty. We help by assessing individual needs and provide the right solutions for safety and independence in the work place and at home.
The Scarborough Hospital
Therapist's Choice Medical Supplies
Therapist's Choice Medical Supplies offers a wide range of medical services and supplies for sales and rental customers. A large inventory of products is offered; as well, Therapist's Choice also welcomes special orders, including custom seating and wheelchairs. Therapist's Choice Medical Supplies will also service items sold, as well as provide delivery, set-up, and 24-hour emergency service are also offered. TCMS also offers direct billing to insurance companies, WSIB, ODSP, VAC, FNHIB and charitable organizations (with prior approval). The website also features an online catalogue.
AgeComfort is a leading online source for Comfort Products. These include Daily Living Aids, Mobility Aids, Incontinence, Vitamins & Supplements and Health Care Products.
Ontario Seniors INFOline
This is the website for the Ontario Seniors Secretariat, designed to help seniors and their families find valuable information quickly and easily. This includes seniors' organizations, information centres, and a database of websites pertinent to the interests of seniors. On this website, one can also learn about programs and services for seniors directly from the Seniors Secretariat, including news, events, information, and resources.
The Care Guide
The choices for senior living situations can be overwhelming to anyone. This easy-to-use resource is a great way to learn more about this sensitive subject. Here, you can see the wide selection of senior housing available in your area, as well as tips for living safer at home and what your home care options are.
Toronto 211 - Community Connection
Toronto 211 is an online directory providing listings for over 20,000 community, social, health, and government services sorted by topic, organization, and location. This helps to put individuals in contact with their community for services they not have been privy to otherwise.
Toronto Police Services - 33 Division
Information on senior's safety; and fraud and scams